Skip to content
District

Privacy policy

Last updated: 25 September 2026

This Privacy Policy explains how District, a real estate agency operating in Brussels and the surrounding area, processes personal data collected through its website and in connection with its real estate activities.

District processes your data in accordance with Regulation (EU) 2016/679 (the “GDPR”) and applicable Belgian legislation.

Data controller

District
Chau. de Charleroi 271
1060 Saint-Gilles, Belgium

IPI: 518101
Email: contact@district.immo
Phone: 0495 23 47 50

For any questions regarding your personal data, you can contact us using the details above.

Data we may collect

Depending on how you interact with District, we may process the following information:

  • first and last name;
    email address and telephone number;
  • property address or location;
  • information relating to your real estate project;
  • search criteria, budget and property type;
  • information required for a valuation or viewing;
  • technical data required for the operation and security of the website.

We only collect data that is relevant to the purposes for which it is processed.

How your data is collected

Your data may be collected when you:

  • complete a form;
    request information about a property;
  • request a property valuation;
  • entrust District with a property search;
  • request or arrange a viewing;
  • contact us by email or telephone;
  • use certain features of the website.

Certain technical data may also be collected automatically when you browse the website, including through cookies.

Purposes of Processing

Your data may be used to:

  • respond to your requests;
  • follow up on your communications with District;
  • process valuation requests;
  • search for properties matching your criteria;
  • arrange viewings and appointments;
  • provide our real estate brokerage services;
  • comply with our legal, administrative and professional obligations;
  • ensure the security and proper functioning of the website;
  • improve the website where analytics tools are actually used.

Legal bases

Depending on the circumstances, the processing of your data may be based on:

  • the performance of a contract or pre-contractual measures;
  • compliance with a legal obligation;
  • District’s legitimate interests, particularly for managing requests, ensuring security and managing its activities;
  • your consent where required.

Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Data recipients

Where necessary, your data may be accessed by authorised District personnel and certain technical, IT, hosting or request-management service providers.

Your data may also be shared with professionals involved in your real estate project where this is necessary and legally justified, or with competent authorities where required by law.

District does not sell your personal data or share it with third parties for purposes incompatible with those described in this Privacy Policy.

Whise and third-party services

Certain requests, including valuation and property search requests, may be transmitted to Whise, subject to confirmation of the integration actually used by District.

The website may also integrate other third-party services. Their presence and operation must be verified based on the actual configuration of the website.

Where a service provider processes data on behalf of District, the safeguards required under the GDPR will be applied where applicable.

Data retention and security

District retains your data only for as long as necessary for the purposes for which it is processed, subject to applicable legal or regulatory retention requirements.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, alteration or any other unlawful processing.

International transfers

District does not assume that your data is transferred outside the European Economic Area.

If such a transfer takes place through a service provider or service used by District, the safeguards required under the GDPR will be implemented where necessary.

Your rights

Under the GDPR and subject to applicable legal conditions, you may:

  • request access to your data;
  • request its rectification;
  • request its erasure;
  • request restriction of its processing;
  • object to certain processing activities;
  • request data portability where the applicable conditions are met;
  • withdraw your consent where processing is based on consent.

You can exercise your rights by contacting contact@district.immo.

District may request information to verify your identity. Requests are handled within the time limits provided by the GDPR.

Cookies

The website may use cookies and similar technologies for its operation, security, preferences or, where applicable, analytics.

Strictly necessary cookies may be used under the conditions provided by applicable regulations. Other cookies or trackers requiring consent will only be activated after consent has been obtained where required by law.

Detailed information about the cookies actually used is provided in the Cookie Policy.

Complaints and updates

f you believe that your data is not being processed in accordance with applicable regulations, you may lodge a complaint with the Belgian Data Protection Authority (APD/GBA):

Data Protection Authority (APD/GBA)
Rue de la Presse 35
1000 Brussels, Belgium
Tel.: +32 (0)2 274 48 00
Email: contact@apd-gba.be
Website: www.autoriteprotectiondonnees.be

District may update this Privacy Policy to reflect changes to its services, tools, practices or legal obligations. The most recent version is published on this page.